Privacy Center
What we store
- Account: email, nickname, avatar (no profile photos by design), chosen dorm, optional chat-encryption key.
- Content: posts (auto-delete after expiry, max 24h — images too), reactions, and chat messages (end-to-end encrypted where both users have keys).
- Where: all data is processed on Google Firebase (Firestore, Authentication, Cloud Storage) as our sub-processor, under GDPR-compliant terms.
- Retention: posts and their images are deleted automatically after they expire; deleting your account permanently removes your profile, posts, chats and sign-in.
We do not sell personal data. Optional analytics load only after you accept them in the cookie banner.
Cookie preferences
Change your cookie choices any time. Essential cookies stay on; analytics are optional.
Data export (GDPR Art. 15/20)
Download your profile, posts, conversations, and sent messages in JSON format.
Delete account (GDPR Art. 17)
You can permanently delete your profile from Settings.
Open account deletionTransparency note
Helpulet is currently in early stage. This page is our zero-cost privacy baseline and will evolve with formal legal policy text.